Refund Policy

48-Hour, 100% Risk-Free Satisfaction Guarantee

Sonal Holland Wine Academy's Commitment to Quality

At Sonal Holland Wine Academy, we pride ourselves on delivering an unparalleled educational journey through the sophisticated world of wines. Our curriculum is designed by industry experts to provide comprehensive and engaging content for wine enthusiasts and professionals alike.

Our Risk-Free Guarantee

We understand the importance of finding the right educational fit, and we want you to explore our courses with complete peace of mind. That's why we offer a 48-hour, 100% risk-free guarantee. If, for any reason, you find that our offerings don't align with your expectations, we are prepared to extend a full refund of your enrollment fee.

Conditions for Eligibility

To ensure fairness and the integrity of our programs, the following conditions apply to our refund policy:

  1. Course Engagement: A refund is applicable only if less than 25% of the course material has been accessed. We believe this provides ample opportunity to gauge the value and quality of our content without extensive commitment.

  2. Assessment Attempts: If you have not initiated or completed any assessments, quizzes, or exams associated with the course, you remain eligible for the refund.

  3. Account Security: Only single-user access is considered for a refund to prevent misuse of our policy. Instances of multiple logins or concurrent sessions will render the refund void.

  4. Timely Request: Your refund request must be submitted within 48 hours of the initial enrollment. This period allows you sufficient time to assess the course content and make an informed decision.

Process for Requesting a Refund

To initiate a refund, please follow these steps:

  • Contact Support: Reach out to our support team via email at [support email] or through the contact form on our website. Provide your enrollment details and a brief explanation of your reason for the refund request.

  • Review and Confirmation: Our team will review your course engagement to confirm eligibility based on the conditions stated above.

  • Refund Processing: Once your refund is approved, we will process the reimbursement to your original payment method within 5-7 business days.

Further Assistance

Our support team is dedicated to assisting you throughout your educational journey with us. If you encounter any issues or require further clarification on our courses or policies, do not hesitate to get in touch.

Continuous Improvement

Feedback is the cornerstone of our improvement. Should you choose to request a refund, we would appreciate any insights you can provide regarding your experience. This will help us to enhance our courses and better serve our future students.

Terms & Conditions

Sonal Holland Wine Academy reserves the right to modify this refund policy at any time. Enrolled students will be notified of any significant changes. This policy is in place to ensure that all prospective students can confidently invest in their wine education with us.